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My phone won’t let me add any apps or update any. Says my account has been disabled? How can we fix this?

My phone won’t let me add any apps or update any. Says my account has been disabled? How can we fix this?

iPhone 12 Pro Max, iOS 15

Posted on Nov 22, 2021 9:01 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 22, 2021 9:04 AM

If you see a message that says 'Your account has been disabled in the App Store and iTunes'

Contact Apple Support for help.

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.

2 replies
Question marked as Top-ranking reply

Nov 22, 2021 9:04 AM in response to christen209

If you see a message that says 'Your account has been disabled in the App Store and iTunes'

Contact Apple Support for help.

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.

My phone won’t let me add any apps or update any. Says my account has been disabled? How can we fix this?

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