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Why I can not access Apple TV

I pay $4.99 mo. but when I try to watch a movie it wants payment. My wife pays the credit card bill and had no idea I was unable to use Apple tv. Is there a solution?

FireTVStick(Gen2),

Posted on Nov 21, 2021 10:44 AM

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Question marked as Top-ranking reply

Posted on Nov 21, 2021 10:55 AM

Hey There Ben 🙋🏽‍♂️


I apologize for this confusion.

You are paying for an Apple TV+ subscription which is limited to everything included only in the “Apple TV+“ section in your TV App.

Other Movies that are not from Apple Tv+, are simply from iTunes and not included in that monthly subscription.


Hope this could help you.

Best,

Aryan

1 reply
Question marked as Top-ranking reply

Nov 21, 2021 10:55 AM in response to Ben6518

Hey There Ben 🙋🏽‍♂️


I apologize for this confusion.

You are paying for an Apple TV+ subscription which is limited to everything included only in the “Apple TV+“ section in your TV App.

Other Movies that are not from Apple Tv+, are simply from iTunes and not included in that monthly subscription.


Hope this could help you.

Best,

Aryan

Why I can not access Apple TV

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