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my ipad wont turn on

My ipad has been dead for a while and when I plugged it in to charge it will not charge or turn on. I can not use tunes to restore it. I have tried a hard reset nothing works.

Can yo please help? I am fine with a factory reset, or what ever needs to be done, I have nothing on the ipad I do not mind loosing


TIA, Connie

Posted on Nov 21, 2021 5:46 AM

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Question marked as Top-ranking reply

Posted on Nov 21, 2021 6:29 AM

If you already tried (to no avail) ALL the steps provided in this support article:--> If your iPad won't charge - Apple Support, it might be a hardware problem (Battery? Charging port? Charger? Cable? Other internal components?).

I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

1 reply
Question marked as Top-ranking reply

Nov 21, 2021 6:29 AM in response to cvcg812

If you already tried (to no avail) ALL the steps provided in this support article:--> If your iPad won't charge - Apple Support, it might be a hardware problem (Battery? Charging port? Charger? Cable? Other internal components?).

I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

my ipad wont turn on

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