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janm17 Author

Level 1

4 points

what do I do when the transfer stops and I can't advance?

What do I do if the transfer of data to my new phone stops and I can't continue the setup? It's an iPhone 11 to 13 Pro Max

Posted on Nov 18, 2021 5:11 PM

Top-ranking reply

GeeZ06

Level 4

2,862 points

Posted on Nov 18, 2021 6:07 PM

Hello janm17, you could try powering down your new device and then follow this Apple support page; https://support.apple.com/en-us/HT210216 and use the quick start to transfer your data to new iPhone procedure.

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what do I do when the transfer stops and I can't advance?

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