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How am i supposed to turn it off if i cant touch the screen to click shut down?

My iPhone screen is unresponsive, but I can’t restart it because I cant slide the power off thing across the screen after I hold the buttons down on the side.

iPhone 13 Pro Max

Posted on Nov 15, 2021 5:15 AM

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Question marked as Top-ranking reply

Posted on Nov 15, 2021 5:20 AM

Are you sure you're performing the correct gestures to force restart your device?

Use these instructions:--> Force restart iPhone – Apple Support

Regards

Giulio

1 reply

How am i supposed to turn it off if i cant touch the screen to click shut down?

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