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Is anyone else having connection issues with the newest updates in iOS. I am on 14.8.1 and since the upgrade last week I am either unable to connect without several restarts or lose the ability to connect. My Oticon opn s1 hearing aids do show up under under accessibility but won’t connect automatically. I cannot connect to the Oticon app at all
iPhone 12 Pro Max, iOS 14
I was having problems with this also. I changed the batteries in my hearing aids; turned blue tooth off, then on, unpaired, etc. Still nothing. So then I decided to look at my other apple devices -- an old iPhone that is wifi only now and an iPad -- had blue tooth selected on both and didn't realized it. Turned off bluetooth on those devices and worked fine on my iPhone. So if you have multiple apple devices you might want to double check that.
I was having problems with this also. I changed the batteries in my hearing aids; turned blue tooth off, then on, unpaired, etc. Still nothing. So then I decided to look at my other apple devices -- an old iPhone that is wifi only now and an iPad -- had blue tooth selected on both and didn't realized it. Turned off bluetooth on those devices and worked fine on my iPhone. So if you have multiple apple devices you might want to double check that.
I forgot to mention that the Oticon tech asked multiple times if I had any other apple devices connected to my aids or my phone since that could cause the problem. I’m not an apple fan and bought the iPhone just because it was the only phone that works directly with my aids (no longer true with newer aids).
Hello ~ Have you tried repairing them?
If you still can't pair or connect your Bluetooth accessory
Use Made for iPhone hearing devices - Apple Support
~Katana-San~
That is so very helpful. Apple changes the IOS so my phone will no longer work with my aids, so I should go out and spend $7,000 for new aids?!? Are you kidding me?
I will be buying new aids soon, on my schedule, not Apple's, and they will be compatible with Android so I won't have to deal with Apple any more.
This is kind of a silly answer.
There is not a way to repair Bluetooth as it is built into the extremely complicated and expensive device. reading my post you would know that these devices were "made of iPhone devices" and you would know that they worked fine prior to the 14.8.1 upgrade.
This issue turned out to be iOS version 14.8.1.
I have subsequently upgraded to iOS 15 and the problem has resolved itself.
I had the same problem and called Oticon's connection help line at 855-400-9766, and they talked me through a long process of turning off bluetooth, opening battery doors, restarting phone, deleting pairing, etc. After several iterations, she said it looked like I would have to take it in and have my aids reset, But we tried the whole thing one more time and it worked. So if this happens again, try it out. Good luck.
Hello again ~ I am glad that upgrading your iOS solved the issue. Be well.
~Katana-San~
Hearing aid
