unable to rearrange app icons in dock; Monterrey, new iMac 24" M1

I am asking this question with new specs, most past inqueries are for older operating systems. The icons cannot be rearranged; they don't move, I have pressed and held the track pad, tried option>clicking, rebooted several times, searched multiple ways including Apple forums, Google; nothing works... when I press and hold on particular app icon a message appears in a small box on the screen; "no available windows", other combinations of corneal, option or command click don't work, something is locked and I can't figure out what it is... thanks in advance

iMac 24″, macOS 12.0

Posted on Nov 10, 2021 5:03 PM

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Posted on Feb 4, 2022 1:09 PM

Finally realized that if I Click Hold and Drag straight up, I can rearrange the icons. I was click holding and trying to drag horizontally and just kept launching the apps. Hope that helps.

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10 replies

Nov 11, 2021 12:28 PM in response to g_lazz

See if the problem still happens in Safe mode (hold the shift key down at startup). It can take much longer to safe boot (10 min) so be patient.

How to use safe mode on your Mac - Apple Support 


Safe mode forces the OS to clear certain caches and logs and do other miscellaneous housekeeping. It's non-destructive to user data so is safe to do. Very often certain weird software behavior is corrected by simply logging in this way as a troubleshooting method. When you're in safe boot, the machine will not be at its best performance, especially with graphics, but that's expected.


Does the problem persist while in Safe mode?


Exit safe mode by restarting your Mac normally and re-evaluate the issue again.

If the problem is still unresolved, please return here and post a reply and we’ll see what else we can come up with for help.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

unable to rearrange app icons in dock; Monterrey, new iMac 24" M1

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