I bought AirPods but they do not appear in my Apple account

I bought airpods. They are not in my apple account. Purchase history is empty



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Posted on Nov 10, 2021 7:01 AM

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Question marked as Top-ranking reply

Posted on Nov 11, 2021 8:14 AM

Hello PAVELKUIMOV,


From your post it appears you are concerned about the purchase of your AirPods not appearing in your account.


We are not exactly sure what account you are referring to.


If you are referring to the list of devices signed in with your Apple ID, AirPods would not appear here: Check your Apple ID device list to see where you're signed in - Apple Support


If you are looking in Find My, once you pair your AirPods with an iPhone, they should appear in your Devices list: Set up Find My on all your devices - Apple Support


If the concern is something different, provide the details, and someone here may be able to assist.


Cheers.

3 replies
Question marked as Top-ranking reply

Nov 11, 2021 8:14 AM in response to PAVELKUIMOV

Hello PAVELKUIMOV,


From your post it appears you are concerned about the purchase of your AirPods not appearing in your account.


We are not exactly sure what account you are referring to.


If you are referring to the list of devices signed in with your Apple ID, AirPods would not appear here: Check your Apple ID device list to see where you're signed in - Apple Support


If you are looking in Find My, once you pair your AirPods with an iPhone, they should appear in your Devices list: Set up Find My on all your devices - Apple Support


If the concern is something different, provide the details, and someone here may be able to assist.


Cheers.

Nov 14, 2021 8:09 AM in response to PAVELKUIMOV

Hello PAVELKUIMOV,


If you are saying you ordered some AirPods but are not seeing them in your orders list, the Apple Online Store is going to be the ones you want to reach out to. They can be found here: Contact - How to Contact Us - Apple


If necessary, select your country or region from the dropdown menu and click continue to redirect the page to reflect relevant information for your location.


Have a good day. 

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I bought AirPods but they do not appear in my Apple account

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