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Hello I forgot my apple email and my iPad locked can you help me

Posted on Oct 30, 2021 2:22 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 30, 2021 2:33 AM

See if this support article can help you:--> If you forgot your Apple ID - Apple Support


If you are talking about "activation lock" (an anti-theft measure), neither we, just users like you, nor Apple can help you, sorry, unless you are the original owner and you still have the proof of purchase (receipt/invoice reporting your device’s IMEI or Serial Number). Should be this case, start your request using this link: https://al-support.apple.com/#/additional-support


Shouldn’t be this case, activation lock can be removed only by the previous owner, with the credentials that were used to activate that iPhone/iPad. Without those credentials, that device is useless to you.

You can also take a look at this support article:--> How to remove Activation Lock - Apple Support

Regards

Giulio

2 replies
Question marked as Top-ranking reply

Oct 30, 2021 2:33 AM in response to syedkashifalianqvi

See if this support article can help you:--> If you forgot your Apple ID - Apple Support


If you are talking about "activation lock" (an anti-theft measure), neither we, just users like you, nor Apple can help you, sorry, unless you are the original owner and you still have the proof of purchase (receipt/invoice reporting your device’s IMEI or Serial Number). Should be this case, start your request using this link: https://al-support.apple.com/#/additional-support


Shouldn’t be this case, activation lock can be removed only by the previous owner, with the credentials that were used to activate that iPhone/iPad. Without those credentials, that device is useless to you.

You can also take a look at this support article:--> How to remove Activation Lock - Apple Support

Regards

Giulio

Hello I forgot my apple email and my iPad locked can you help me

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