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hi my name is janet i would like if you guys can help me recover all of my pictures and videos that i have lost due to my broken phone . if you can plz help me my email is ****@ gmail.com thank i would reall appreciate it .
[Personal Information Edited by Moderator]
If you had iCloud Photos turned on in the phone before it was broken, you can use an internet browser on any device and log into www.icloud.com and go to the Photos app there. Also, if you turn on iCloud Photos on a replacement device, the photos will sync to it. See: Set up and use iCloud Photos - Apple Support
If you didn't have iCloud Photos turned on but do have a backup either to iCloud or to a computer, you can use that backup to setup a replacement device.
If you had iCloud Photos turned on in the phone before it was broken, you can use an internet browser on any device and log into www.icloud.com and go to the Photos app there. Also, if you turn on iCloud Photos on a replacement device, the photos will sync to it. See: Set up and use iCloud Photos - Apple Support
If you didn't have iCloud Photos turned on but do have a backup either to iCloud or to a computer, you can use that backup to setup a replacement device.
How can I recover the pictures on my broken iPhone?
