You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

B_Murphy Author

Level 1

4 points

Unable to delete an icloud email address

We have an old @icloud.com email address (IMAP) linked to our account and we cannot delete it. It's an alias for our Apple ID & icloud Mail and the instructions simply say to delete it but won't allow it.

When managing the Apple ID section 'where you can be contacted' that @icloud.com email has a ? next to it with the hover text telling me it's an alias for the Apple ID. Can't delete or disable it there or in iCloud Mail.

We also get a redirection to iMessage and Facetime settings but nothing we do will get rid of it.

Anyone have any suggestions??

Cheers 😎

Posted on Oct 24, 2021 1:26 AM