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This iPad of my daughter of 6 years old that I reset it yesterday morning 10/22/2021 and later I discovered that my credit card was changed $41.26! How I can refund this money ?

how I can refund this purchase order ? That my daughter of 6 years old made ? She keep subscribers for the same game I think and happened on August and charged me yesterday ?!


[Personal Information Edited by Moderator]

Posted on Oct 22, 2021 10:47 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 22, 2021 11:14 PM

Juba1978 Said:

"This iPad of my daughter of 6 years old that I reset it yesterday morning 10/22/2021 and later I discovered that my credit card was changed $41.26! How I can refund this money ? how I can refund this purchase order [...] ? That my daughter of 6 years old made ? She keep subscribers for the same game I think and happened on August and charged me yesterday ?!"

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For Financial Assistance, Contact Apple Store Support:

You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

Why the Wait:

Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

1 reply
Question marked as Top-ranking reply

Oct 22, 2021 11:14 PM in response to Juba1978

Juba1978 Said:

"This iPad of my daughter of 6 years old that I reset it yesterday morning 10/22/2021 and later I discovered that my credit card was changed $41.26! How I can refund this money ? how I can refund this purchase order [...] ? That my daughter of 6 years old made ? She keep subscribers for the same game I think and happened on August and charged me yesterday ?!"

-------


For Financial Assistance, Contact Apple Store Support:

You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

Why the Wait:

Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

This iPad of my daughter of 6 years old that I reset it yesterday morning 10/22/2021 and later I discovered that my credit card was changed $41.26! How I can refund this money ?

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