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Restore Apple TV

I have my Apple TV model A1842 but out of no where it went black and now I get a messed saying support.Apple.com/applets/restore

Posted on Oct 21, 2021 11:32 PM

Question marked as Top-ranking reply

Posted on Oct 22, 2021 2:56 AM

Restore your Apple TV - Apple Support

If you have an Apple TV 4K
If you see a warning symbol  while trying to update the software on your Apple TV, or see a black screen on your TV and flashing indicator light on the front of your Apple TV, contact Apple Support


So contact an Apple representative about it. Users can’t restore this model by themselves, unfortunately.

1 reply
Question marked as Top-ranking reply

Oct 22, 2021 2:56 AM in response to Community User

Restore your Apple TV - Apple Support

If you have an Apple TV 4K
If you see a warning symbol  while trying to update the software on your Apple TV, or see a black screen on your TV and flashing indicator light on the front of your Apple TV, contact Apple Support


So contact an Apple representative about it. Users can’t restore this model by themselves, unfortunately.

Restore Apple TV

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