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Level 1

5 points

Face Id

I changed the iphone recently. My face id is activated in App Store, but it still asks for password everytime

iPhone 13 mini, iOS 15

Posted on Oct 21, 2021 9:03 AM

Top-ranking reply

Level 10

418,861 points

Posted on Oct 21, 2021 9:19 AM

Click on the link to read the document: 'Use Face ID on your iPhone or iPad Pro' --> https://support.apple.com/HT208109

In the iTunes Store, App Store, and Book Store in Apple Books

"You might be asked to enter your Apple ID password for the first purchase you make in the iTunes Store, App Store, or Book Store."

'If Face ID isn't working on your iPhone or iPad Pro', click here --> https://support.apple.com/HT208114

"If you need to enter your passcode

You might need to enter your passcode or Apple ID instead of using Face ID in these situations"

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