Itunes Purchases

Hi, an itunes purchase was made using my debit card. I did not get receipt from apple, just the amount on my bank statement. Is it possible to see who made the purchase or request a refund?

Posted on Oct 20, 2021 03:57 AM

Top-ranking reply

ed2345

Level 9

63,428 points

Posted on Oct 20, 2021 06:22 AM

Melchi,

Track it down via the steps in here:

If you see 'apple.com/bill' on your billing statement - Apple Support

View in context

Similar questions

iTunes For some reason my cash app card was charged $12 to iTunes. One would see my concern seeing that I’ve never used iTunes I went on to iTunes settings to view my last purchase and the purchase of $12 It was nowhere to be found. Which means I can’t make a request for a refund! Is this normal?
300 1
52.99 purchase from apple.com on my debit card, no record of the purchase on my apple account i cant even request a refund because it doesn't show up on my apple account, but apple.com took out $52.99 from my account. what's the deal and how do i get a refund? the "report a problem" link will not/does not work because the charge doesn't show up on apple so please don't suggest that.
3443 2
I ordered a package from a game, my bank shows money was taken from apple but never received package and can’t find it in purchase history How do you get money back or the package itself
499 3

1 reply

Top-ranking reply

ed2345

Level 9

63,428 points

Oct 20, 2021 06:22 AM in response to melchi95

Melchi,

Track it down via the steps in here:

If you see 'apple.com/bill' on your billing statement - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Itunes Purchases

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up