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Level 1

4 points

My phone keeps saying the update had an error

what do I do if I need to update the software on my iPhone 7 Plus but it says there is an error

Posted on Oct 16, 2021 5:07 AM

Top-ranking reply

Level 9

66,892 points

Posted on Oct 16, 2021 7:22 AM

Can you post a screenshot, it could reveal why you aren't able to update.

Make sure you:

• Are using a WiFi connection (not a hotspot).

• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.

• Are not using a VPN connection.

• Do not have power save mode turned on.

• Do not have a beta version installed.

• You have at least 6 gigs of storage available.

You can also check out this article for help -

If your iPhone, iPad or iPod touch won’t update

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