Payment & Shipment
Hello, when I press on the Payment & Shipping setting and after I log in with Touch ID, I get the error message:
iPhone 8
User profile for user:
destiny241
User level:
Community Specialist
Hello Lili-yann,
Thank you for using Apple Support Communities. Based on your post, you can't connect to the Apple ID server using your iPhone. We'll do our best to assist.
For issues with the connections, try steps in: If you can't connect to the App Store, iTunes Store, or other Apple services
If you're using a VPN or security software, we'd recommend to disable them and restart the device, as these may be blocking the connection: Check VPN (Virtual Private Network) and third-party software to help resolve network connectivity issues
In case you discover this is related to a specific network and you want it to work in the future, we'd suggest this resource:
Recommended settings for Wi-Fi routers and access points
Hoping this helps out, take care.