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User profile for user: alex8080
alex8080 Author
User level: Level 1
9 points

iPod shuffles not showing up in Music or finder

Hi, I have two shuffles for swimming and they're not recognized at all. I found this issue in another thread, and tried both solutions - safe mode and another user, but neither worked. I tried Disk First Aid (they don't show up), and turning off Apple Music as well. A few days ago one was working fine, and the other was still in the box, untried. I'd really appreciate any help as these cost $200 each, and another $150 taxes and shipping to get them to me in Costa Rica.. Thanks, Alex

Posted on Oct 14, 2021 11:50 AM

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User profile for user: mario49
mario49
User level: Community Specialist

Posted on Oct 15, 2021 12:09 PM

Hey alex8080,


It sounds like you're having an issue with your Mac not recognizing your iPods. We can understand wanting to get that resolved. We want to help.


We'd recommend trying the steps in this article: If your computer doesn't recognize your iPhone, iPad, or iPod


Thanks!

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iPod shuffles not showing up in Music or finder

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