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Apple watch activation lock

I had reset my iphone x when i gave it away to my sibling. When she tried to connect the watch (series 5), it showed activation lock was present so I put my old account details on it but it showed "This apple id couldnt be used to unlock this watch".


When I went and checked more about it I understood it was still connected to my old account and so i went to my icloud account removed apple watch from the devices.Even after doing all this it was still showing its activation locked.


I even tried putting out the old account again on my iphone but still it was showing the activation lock. So i then contacted with the apple support who now wants to see my proof of purchase for them to unlock my watch (its been more than 2 years so i dont think i could find it) . The apple advisor told me they would get back but still hasnt. Now after removing it from my icloud i cant no longer find it there too. What am i even doing wrong here? I went and removed it from my icloud just as they say but it is still showing the message to put my details which the app cant recognise. I dont even know what to do? Please help

Posted on Oct 14, 2021 9:55 AM

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Question marked as Top-ranking reply

Posted on Oct 14, 2021 10:13 AM

You can ask apple to remove the activation lock online on this page;

Online Activation Lock Removal Tool.

Or this;

If you can't remember/gain access to the apple id that paired the watch to the phone.Take the watch and it's receipt along with some photo id and any other proof of ownership to an Apple Store and request that they remove the Activation Lock for you.

1 reply
Question marked as Top-ranking reply

Oct 14, 2021 10:13 AM in response to srihari18

You can ask apple to remove the activation lock online on this page;

Online Activation Lock Removal Tool.

Or this;

If you can't remember/gain access to the apple id that paired the watch to the phone.Take the watch and it's receipt along with some photo id and any other proof of ownership to an Apple Store and request that they remove the Activation Lock for you.

Apple watch activation lock

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