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I can’t get my iPhone 13 pro max to charge with a MagSafe charger

Is there a setting I need to do for MagSafe charger to work on iPhone 13 Pro Max? I can’t get any to work on my phone.

iPhone 13 Pro Max

Posted on Oct 13, 2021 8:07 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 13, 2021 9:05 PM

Hello BryonMo,


Which power adapter are you using to power the MagSafe charging cable? They need 20W or more so a 18W or 5W adapter could be the issue.


Also, make sure to connect the MagSafe cable to power before placing your iPhone on it for charging to start.


How to use your MagSafe Charger with iPhone 12 models and later – Apple Support (UK)


Power adapters for iPhone - Apple Support


I hope this helps.

2 replies
Question marked as Top-ranking reply

Oct 13, 2021 9:05 PM in response to BryonMo

Hello BryonMo,


Which power adapter are you using to power the MagSafe charging cable? They need 20W or more so a 18W or 5W adapter could be the issue.


Also, make sure to connect the MagSafe cable to power before placing your iPhone on it for charging to start.


How to use your MagSafe Charger with iPhone 12 models and later – Apple Support (UK)


Power adapters for iPhone - Apple Support


I hope this helps.

I can’t get my iPhone 13 pro max to charge with a MagSafe charger

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