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Imogene1407 Author

Level 1

5 points

I have a new card and I am unable to put in the new card number. How can I fix this

I have a new card and I am unable to take out the old card and put in the new card number.

iPhone XR, iOS 14

Posted on Oct 7, 2021 2:22 PM

Top-ranking reply

Katana-San

Level 9

69,667 points

Posted on Oct 7, 2021 2:27 PM

Hello ~Try putting the new card in first and then removing the old one. You may have subscriptions or a balance and there must be a card in your wallet. Take a look here:

Change, add, or remove Apple ID payment methods*

*”If you can't edit your payment information

Try updating to the latest version of iOS or iPadOS or macOS.

If you have subscriptions, have an unpaid balance, or share purchases with your Family Sharing group, you can't remove all payment information. Get help if you want to use no payment method with your Apple ID.”

~Katana-San~

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I have a new card and I am unable to put in the new card number. How can I fix this

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