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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
when I unlock my iPhone 12 and if I call someone and put my iPhone near my ear the proximity sensor work nice but after when I remove from my ear in first time my proximity sensor work slow it take time to open screen in first time. But in second time it works good so this is expect behaviour or it is a bug because
iPhone 12, iOS 15
Hey there!
I can see how this can potentially be an issue, because when you remove your phone from your ear, you want to be able to use your phone screen again.
Things such as protective cases and screen protectors could potentially obstruct the proximity sensor of the phone, but if you believe that you have an issue with your phone, you can reach out to Apple Support.
The US number for AppleCare is 1 (800) APL-CARE or 1 (800) 275-2273. If you are outside of the US, then you can use this link from Apple to get the appropriate phone number.
https://www.apple.com/contact/
There, a support advisor may offer to run Diagnostics on your device, or help better understand how the proximity sensor works on iPhone.
Hope this helps!
Hey there!
I can see how this can potentially be an issue, because when you remove your phone from your ear, you want to be able to use your phone screen again.
Things such as protective cases and screen protectors could potentially obstruct the proximity sensor of the phone, but if you believe that you have an issue with your phone, you can reach out to Apple Support.
The US number for AppleCare is 1 (800) APL-CARE or 1 (800) 275-2273. If you are outside of the US, then you can use this link from Apple to get the appropriate phone number.
https://www.apple.com/contact/
There, a support advisor may offer to run Diagnostics on your device, or help better understand how the proximity sensor works on iPhone.
Hope this helps!
Proximity sensor
