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Payment for subscription in the application "AdAstra: horoscope and astrology"

Hello! I have a problem. 09/20/21 I accidentally bought a subscription in the application "AdAstra: horoscope and astrology" for $ 27.48. I canceled my subscription right away because I wanted to take the 3 free trial days subscription. After a couple of days, I uninstalled the app, but Apple several times tried to withdraw $27.48 from my card, although I immediately canceled the subscription as I wanted to take a subscription with 3 free days. Is it possible to resolve this issue without paying money?

iPhone 11 Pro, iOS 15

Posted on Oct 7, 2021 12:18 AM

Top-ranking reply

Dah•veed

Level 9

65,461 points

Posted on Oct 7, 2021 12:00 PM

Did you cancel the subscription properly?

Managing auto-renewing subscriptions -

http://support.apple.com/kb/HT4098

You apparently didn't. You are in default on a purchase and your account has been frozen until you resolve the issue directly with Apple Support.

Get Support -

https://getsupport.apple.com/

M1 Mac mini, macOS 12; Watch, series 5 GPS/cellular, watchOS 8; iPad Pro 2nd Gen, iPadOS 15; iPad Air 2, iPadOS 15; iPhone 12 Pro, iOS 15; TV 4th Gen, tvOS 15; HomePods, audioOS 15 and Airport Express w/ Airplay 2

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Payment for subscription in the application "AdAstra: horoscope and astrology"

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