You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Photos not uploading to family iCloud

Switched daughter to iCloud+ storage in family sharing (2TB) Why is her device still giving storage error messages? I have restarted her device several times. It also will not back up, gives the same type of error message - not enough iCloud storage space.

iPhone SE, iOS 14

Posted on Oct 6, 2021 12:31 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 7, 2021 11:26 AM

Hi there jessfromberlin,


Thanks for posting in Apple Support Communites. We understand you're having some difficulties with your daughters device accessing your shared iCloud+ plan and see you came to us from a helpful support article for this. Did your daughter have her own iCloud+ plan before joining your family? If so, did you complete the steps in the "Switch from your iCloud+ plan to your family plan" section of that article?


We would also suggest taking a look and working through the steps in resource below from your daughters device and see if she is then able to gain access to your shared iCloud+ plan.


If you don't see your family's shared content


We hope this helps.

Similar questions

1 reply
Question marked as Top-ranking reply

Oct 7, 2021 11:26 AM in response to jessfromberlin

Hi there jessfromberlin,


Thanks for posting in Apple Support Communites. We understand you're having some difficulties with your daughters device accessing your shared iCloud+ plan and see you came to us from a helpful support article for this. Did your daughter have her own iCloud+ plan before joining your family? If so, did you complete the steps in the "Switch from your iCloud+ plan to your family plan" section of that article?


We would also suggest taking a look and working through the steps in resource below from your daughters device and see if she is then able to gain access to your shared iCloud+ plan.


If you don't see your family's shared content


We hope this helps.

Photos not uploading to family iCloud

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.