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My phone can’t receive calls until it has been updated

modem Firmware on my iPhone 8 Plus is blank and carrier is showing not available when a sim is inside. IMei number not showing after I have dial *#06#, no longer have access to cellular data. iPhone showing no service when sim is slot in



[Image Edited by Moderator to Remove Personal Information]



Posted on Sep 30, 2021 12:03 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 30, 2021 12:07 AM

check17 Said:

"My phone can’t receive calls until it has been updated: modem Firmware on my iPhone 8 Plus is blank and carrier is showing not available when a sim is inside. IMei number not showing after I have dial *#06#, no longer have access to cellular data. iPhone showing no service when sim is slot in"

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"No Service":

"No Service" is shown on the top left-corner of your screen. So here to fix that: If you See No Service or Searching on your iPhone or iPad - Apple Support


Charge your Battery:

An extremely-low battery is shown on the top-right corer of your screenshot. So, charge it.

4 replies
Question marked as Top-ranking reply

Sep 30, 2021 12:07 AM in response to check17

check17 Said:

"My phone can’t receive calls until it has been updated: modem Firmware on my iPhone 8 Plus is blank and carrier is showing not available when a sim is inside. IMei number not showing after I have dial *#06#, no longer have access to cellular data. iPhone showing no service when sim is slot in"

-------


"No Service":

"No Service" is shown on the top left-corner of your screen. So here to fix that: If you See No Service or Searching on your iPhone or iPad - Apple Support


Charge your Battery:

An extremely-low battery is shown on the top-right corer of your screenshot. So, charge it.

Sep 30, 2021 5:08 AM in response to check17

check17 Said:

"What cause my modem firmware to disappear in my device"

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Call Apple Support:

The CPU in there has become a bit loose. Having researched this for a bit, you'd have to take it apart, remove the battery, clean off the CPU. It's a bit technical process. So, have Apple replace whatever need be.

Apple Contact Info:

Why the Wait:

Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

My phone can’t receive calls until it has been updated

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