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I need my iPhone serviced

My Face ID stop working when I got my update iOS 15 what do I do?

iPhone XS Max, iOS 15

Posted on Sep 28, 2021 7:55 AM

Top-ranking reply

Level 7

25,652 points

Posted on Sep 28, 2021 8:06 AM

Two questions:

Have you power-off reset your phone since the update?

Have you tried re-setting FaceID?

If the answer to both is “yes” … follow the “What to do next” instructions containe in the “Related Article” link at top of page.

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