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Level 1

4 points

my phone is disabled, and it is not conncting to itunes, what do i do?

how do I unlock my phone when all they show me is "connect to itunes". how connect to itunes ? when its a locked phone. I have my apple id password.

iPhone 12 Pro, iOS 14

Posted on Sep 27, 2021 9:54 AM

Top-ranking reply

Level 10

471,765 points

Posted on Sep 27, 2021 11:23 AM

Turn the phone off and connect it to a computer as described in If you forgot your iPhone passcode - Apple Support

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