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i forgot my passcode for my iphone now it telling me to connect to itunes

i had same password\passcode on two different phones 6'X, yesterday i was about to unlock my phone and it just started going into mins and hrs, i tried the same passcode on my 6 it worked but dont understand why it wont work for the X even though i used it all through out yesterday before it started it craze today, please help me pleaaaaaaaaaaaaaaasssssssssssssssseeeeeeeeee....

iPhone XS Max, iOS 14

Posted on Sep 25, 2021 5:13 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 25, 2021 5:15 AM

Given that to remove the existing passcode you must connect your device via USB to a computer (a Windows PC running the latest iTunes version, or a Mac, which can run iTunes or Finder, depending on the macOS installed on it), and keeping in mind that if you don't have a backup all data will be lost on that device (except those that you eventually synced to iCloud), pay attention to the specific gestures that you need to perform while connecting your device to the computer.

These are the instructions to re-gain access to your iPhone/iPad:

If it is an iPhone:--> If you forgot your iPhone passcode - Apple Support

If it is an iPad:--> If you forgot the passcode on your iPad, or your iPad is disabled - Apple Support

Or, watch this support video about the same matter (for both iPhone and iPad):

https://www.youtube.com/watch?v=7s8-zLG9ySQ

Regards

Giulio

1 reply
Question marked as Top-ranking reply

Sep 25, 2021 5:15 AM in response to jane7910

Given that to remove the existing passcode you must connect your device via USB to a computer (a Windows PC running the latest iTunes version, or a Mac, which can run iTunes or Finder, depending on the macOS installed on it), and keeping in mind that if you don't have a backup all data will be lost on that device (except those that you eventually synced to iCloud), pay attention to the specific gestures that you need to perform while connecting your device to the computer.

These are the instructions to re-gain access to your iPhone/iPad:

If it is an iPhone:--> If you forgot your iPhone passcode - Apple Support

If it is an iPad:--> If you forgot the passcode on your iPad, or your iPad is disabled - Apple Support

Or, watch this support video about the same matter (for both iPhone and iPad):

https://www.youtube.com/watch?v=7s8-zLG9ySQ

Regards

Giulio

i forgot my passcode for my iphone now it telling me to connect to itunes

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