Macbook won't set up at all

Hi there,


I've received this MacBook but unfortunately, it isn't working. FYI, it isn't a brand new model and wasn't received directly from Apple; it was sent by someone I know.


This is the first screen I arrive at:



If I select Startup Disk..., it doesn't find one. If I select Recovery..., I come to these four options:



Restore from Time Machine doesn't work.


Reinstall macOS Big Sur doesn't work (can't find a disk to install on).


Disk Utility shows me this:



I have attempted to erase the physical disk, so I can re-install it and then hopefully macOS Big Sur but erasure fails.


I'm not sure what else I could attempt here. So, I would appreciate some help and guidance on what to do. It's a Model: A2337 MacBook Air.


Thanks in advance!

Posted on Sep 24, 2021 05:23 AM

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Macbook won't set up at all

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