You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

The iOS 15 download option is grey in colour not in blue why ?? I’m using good WiFi and kept phone in charge

iPhone 11, iOS 14

Posted on Sep 24, 2021 12:55 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 24, 2021 2:27 AM

See this suppport article:--> If your iPhone, iPad or iPod touch won’t update


If the issue persists, try to update it via computer:

Learn how to update your device manually if you're using a Mac with macOS Catalina or later, or if you're using a Mac with macOS Mojave or earlier or a Windows PC.


If you still get no help, contact Apple Support directly, using this link:--> Get Support

Regards

Giulio

3 replies
Question marked as Top-ranking reply

Sep 24, 2021 2:27 AM in response to vyas242

See this suppport article:--> If your iPhone, iPad or iPod touch won’t update


If the issue persists, try to update it via computer:

Learn how to update your device manually if you're using a Mac with macOS Catalina or later, or if you're using a Mac with macOS Mojave or earlier or a Windows PC.


If you still get no help, contact Apple Support directly, using this link:--> Get Support

Regards

Giulio

The iOS 15 download option is grey in colour not in blue why ?? I’m using good WiFi and kept phone in charge

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.