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Why keyboard and trackpad gets stuck when I put Mac m1 to sleep?

I just brought a new MacBook Air few months back. Initially it was doing okay but nowadays when I put the laptop on sleep and they try to wake it up then the trackpad and keyboard gets stuck. When I keep using the laptop no issues arises but when I put it in sleep then it starts having this issues.


I press on keyboard no backlit or anything happens, trackpad does not click. A force shut down is required then. Any solution to this?

MacBook Air 13″, 11.5

Posted on Sep 18, 2021 2:34 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 18, 2021 3:40 PM

Perhaps to utilize Apple authorized service, to have them

inspect, diagnose &/or replace parts with hopes of a cure..


• Get Support - https://getsupport.apple.com/

[Should be under Apple warranty; if not extended AppleCare+]


Options to check the Mac M1 exist under macOS Recovery choices.

(Also try and see what Safe mode does to troubleshoot your Mac.)


• Use macOS Recovery on a Mac with Apple silicon - Apple Support

https://support.apple.com/guide/mac-help/macos-recovery-a-mac-apple-silicon-mchl82829c17/mac


• Use Apple Diagnostics to test your Mac - Apple Support

https://support.apple.com/en-us/HT202731


1 reply
Question marked as Top-ranking reply

Sep 18, 2021 3:40 PM in response to Omarhabib15

Perhaps to utilize Apple authorized service, to have them

inspect, diagnose &/or replace parts with hopes of a cure..


• Get Support - https://getsupport.apple.com/

[Should be under Apple warranty; if not extended AppleCare+]


Options to check the Mac M1 exist under macOS Recovery choices.

(Also try and see what Safe mode does to troubleshoot your Mac.)


• Use macOS Recovery on a Mac with Apple silicon - Apple Support

https://support.apple.com/guide/mac-help/macos-recovery-a-mac-apple-silicon-mchl82829c17/mac


• Use Apple Diagnostics to test your Mac - Apple Support

https://support.apple.com/en-us/HT202731


Why keyboard and trackpad gets stuck when I put Mac m1 to sleep?

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