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Level 1

4 points

Hi anyone having iPhone X encountered Face ID failure??

I am facing problem with Face ID in my iPhone X.

Can anyone help

iPhone X, iOS 14

Posted on Sep 10, 2021 4:21 AM

Top-ranking reply

Level 2

272 points

Posted on Sep 10, 2021 7:03 AM

Hey Drdevendra, sorry you are experiencing this issue.

First try re-setting up Face ID by following the instructions in this article: https://support.apple.com/guide/iphone/set-up-face-id-iph6d162927a/ios

If that does not work then try hard resetting your iPhone by following the instructions in this article: https://support.apple.com/guide/iphone/force-restart-iphone-iph8903c3ee6/ios

If after those two your Face ID still does not work try all the troubleshooting steps in this article: https://support.apple.com/en-us/HT208114

If after all this, if your Face ID still doesn't work please reply to this and me or someone else would be happy to assist you further.

Hope this helped, have a great day!

-Kyle

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