You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPhone dropped in the water

My iPhone dropped in water and the face id not working and the microphone doesn’t work what can i do

Posted on Sep 8, 2021 11:32 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 9, 2021 9:18 AM

How to find your nearest Apple Authorized Service Provider (AASP) or Apple Authorized Distributor (AAD) - https://locate.apple.com/country


Genius Bar appointment - This is tricky to get to directly. Go to https://www.apple.com/retail/geniusbar/ > Get hardware help. Select your hardware and continue selecting options requiring replacing parts until you see "Bring in for Repair" --> Sign in with Apple ID


For the 'iPhone Service Answer Center' click here --> https://support.apple.com/iPhone/repair/service


For instructions on how to 'Get your iPhone, iPad, or iPod touch ready for service' click here --> https://support.apple.com/HT201557

- "To protect your information and save time, follow these steps before you get service for your device."


3 replies
Question marked as Top-ranking reply

Sep 9, 2021 9:18 AM in response to mamduh32

How to find your nearest Apple Authorized Service Provider (AASP) or Apple Authorized Distributor (AAD) - https://locate.apple.com/country


Genius Bar appointment - This is tricky to get to directly. Go to https://www.apple.com/retail/geniusbar/ > Get hardware help. Select your hardware and continue selecting options requiring replacing parts until you see "Bring in for Repair" --> Sign in with Apple ID


For the 'iPhone Service Answer Center' click here --> https://support.apple.com/iPhone/repair/service


For instructions on how to 'Get your iPhone, iPad, or iPod touch ready for service' click here --> https://support.apple.com/HT201557

- "To protect your information and save time, follow these steps before you get service for your device."


My iPhone dropped in the water

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.