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forgot passcode

I found my old iphone, I have pictures of my baby that I never saved. I forgot the password and now its disabled. The iphone is asking I connect to itunes and I have but nothing happens.

iPhone 6, iOS 11

Posted on Sep 3, 2021 6:19 PM

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Question marked as Top-ranking reply

Posted on Sep 3, 2021 6:26 PM

Unfortunately, you've lost those pictures unless you made a backup. Once the phone is disabled the data is encrypted and there is no way to get at it. You will have to restore your phone to make it usable again.


If you forgot the passcode on your iPhone, or your iPhone is disabled -

https://support.apple.com/en-us/HT204306

1 reply
Question marked as Top-ranking reply

Sep 3, 2021 6:26 PM in response to damaris59

Unfortunately, you've lost those pictures unless you made a backup. Once the phone is disabled the data is encrypted and there is no way to get at it. You will have to restore your phone to make it usable again.


If you forgot the passcode on your iPhone, or your iPhone is disabled -

https://support.apple.com/en-us/HT204306

forgot passcode

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