My daughter's Iphone 6 is not receiving messages or photos from my Iphone X

The messages are showing up with a green background and are not being delivered.


I've also noticed the same thing in sending messages to other people.


All my settings are correct on my phone, but I have been having router WIFI problems.


Could that be the reason?

Posted on Aug 25, 2021 7:21 PM

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Posted on Aug 26, 2021 1:42 PM

Hello Madame_arcane,


We would be more than happy to assist you with messages.


iMessages are sent using a Wi-Fi or cellular data network, so if you are having issues with your Wi-Fi, that would cause the messages to turn green. You can learn more about this in About iMessage and SMS/MMS


Have a great day!

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Question marked as Top-ranking reply

Aug 26, 2021 1:42 PM in response to Madame_arcane

Hello Madame_arcane,


We would be more than happy to assist you with messages.


iMessages are sent using a Wi-Fi or cellular data network, so if you are having issues with your Wi-Fi, that would cause the messages to turn green. You can learn more about this in About iMessage and SMS/MMS


Have a great day!

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My daughter's Iphone 6 is not receiving messages or photos from my Iphone X

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