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msaesq1 Author

Level 1

4 points

iPhone is locked, passcode doesn't work

my iPhone is locked, and the passcode won't work. But it is the same passcode as my iPad that does work

[Edited by Moderator]

Posted on Aug 23, 2021 9:42 AM

Top-ranking reply

ChrisJ4203

Level 10

230,612 points

Posted on Aug 23, 2021 9:50 AM

The passcode for the lock screen does not have to be the same between devices. If you cannot access the iPhone because the passcode is not working, you will need to restore the device. Follow the instructions here, If you forgot your iPhone passcode - Apple Support

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iPhone is locked, passcode doesn't work

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