You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

i am in recovery mode. plugged into the computer, itunes is not showing a device connected. now what

somehow the iPhone changed...the passcode to a 6 number instead of 4. so she is disabled. i was going to erase it and start over. but iTunes does not recognize the device. it doesnt appear to be connected to the internet so I can not erase from "findmy". I am in recovery mode, i am connected to the computer which is connected to the internet. Can I force iTunes to look for the device again or connect to it?

iPhone 6 Plus, iOS 12

Posted on Aug 21, 2021 7:26 AM

Reply
Question marked as Top-ranking reply

Similar questions

1 reply

i am in recovery mode. plugged into the computer, itunes is not showing a device connected. now what

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.