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app store

when i try to download something on my phone it doesn’t let me download it and it says my account is disabled from the app store and iTunes…what do i do ?

iPhone XS Max, iOS 14

Posted on Aug 21, 2021 7:00 AM

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Question marked as Top-ranking reply

Posted on Aug 21, 2021 7:01 AM

According to "If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support:"

"Contact Apple Support for help.

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."

1 reply
Question marked as Top-ranking reply

Aug 21, 2021 7:01 AM in response to kemily257

According to "If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support:"

"Contact Apple Support for help.

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."

app store

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