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User profile for user: LousieOntheLoose
LousieOntheLoose Author
User level: Level 1
11 points

Apple Watch Shuts Off/Cycles while swimming

For the past few months my Apple Watch has been cycling off and then restarting while I swim. It’s annoying because I’m trying to track my workouts and it takes about 5-7 minutes to start up again, then it’s off before it starts accurately tracking.


This is pool swimming. Doesn’t happen with any other workout. Happens whether I prompt the workout or watch sends a workout prompt.


I have tried: turning off WiFi, turning on airplane mode, turning on DND, turning water mode on and off.


Has anyone else experienced this issue?

Apple Watch Series 3, watchOS 7

Posted on Aug 20, 2021 12:39 PM

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User profile for user: ScottieEW
ScottieEW
User level: Level 1
13 points

Posted on Aug 21, 2021 9:09 AM

I’ve been having the exact same problem. Started swimming regularly in the pool about three weeks ago, but for the last week my watch will shut down while I’m swimming and not record my workout. The “answered” does not explain why this is happening.

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User profile for user: javaliga
javaliga
User level: Level 10
119,851 points

Aug 20, 2021 1:26 PM in response to LousieOntheLoose

The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This should result in no loss of data. It deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support


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Apple Watch Shuts Off/Cycles while swimming

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