videos wont play on my new macbook pro (Aug 2021)

I cannot play any videos, I've tried playing utube, my photo videos, Facebook videos etc. Non of them will play??? HELP!

Posted on Aug 19, 2021 02:17 AM

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Posted on Aug 20, 2021 06:33 AM

Hi rogerfromselby,


Thanks for posting in Apple Support Communities.


We understand that you're unable to view any video on your Mac. Does this occur in specific apps? Do you get an error? Restart your Mac. Log out, sleep, wake, restart, or shut down your Mac details restarting. Start up your Mac in safe mode. This will run a check on your start up disk, while limiting certain programs from running.


Feel free to more details to this post.



Regards


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Question marked as Top-ranking reply

Aug 20, 2021 06:33 AM in response to rogerfromselby

Hi rogerfromselby,


Thanks for posting in Apple Support Communities.


We understand that you're unable to view any video on your Mac. Does this occur in specific apps? Do you get an error? Restart your Mac. Log out, sleep, wake, restart, or shut down your Mac details restarting. Start up your Mac in safe mode. This will run a check on your start up disk, while limiting certain programs from running.


Feel free to more details to this post.



Regards


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videos wont play on my new macbook pro (Aug 2021)

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