Macbook Pro 14" 2021 video capability

I have a Macbook Pro 14" 2021 which I purchased in January '23. I'm running OS Ventura 13.2.1. Suddenly, within the last 3 days I'm not able to play videos on Facebook, videos for products on Amazon, or any video at all on my computer. I'm trying to figure out what could be causing this and what I can do about it. It's still under warranty, but I don't want to bother if it's an easy fix. Help??

MacBook Pro (2021)

Posted on May 17, 2023 01:58 PM

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Posted on May 29, 2023 03:00 PM

lynwil61 wrote:

I have a Macbook Pro 14" 2021 which I purchased in January '23. I'm running OS Ventura 13.2.1. Suddenly, within the last 3 days I'm not able to play videos on Facebook, videos for products on Amazon, or any video at all on my computer. I'm trying to figure out what could be causing this and what I can do about it. It's still under warranty, but I don't want to bother if it's an easy fix. Help??


The current stable release of Ventura including bug fixes, security updates is macOS Ventura 13.4 I would start there and compare your results.



Keep your Mac up to date - Apple Support

Keep your Mac up to date - Apple Support


1 reply
Question marked as Top-ranking reply

May 29, 2023 03:00 PM in response to lynwil61

lynwil61 wrote:

I have a Macbook Pro 14" 2021 which I purchased in January '23. I'm running OS Ventura 13.2.1. Suddenly, within the last 3 days I'm not able to play videos on Facebook, videos for products on Amazon, or any video at all on my computer. I'm trying to figure out what could be causing this and what I can do about it. It's still under warranty, but I don't want to bother if it's an easy fix. Help??


The current stable release of Ventura including bug fixes, security updates is macOS Ventura 13.4 I would start there and compare your results.



Keep your Mac up to date - Apple Support

Keep your Mac up to date - Apple Support


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Macbook Pro 14" 2021 video capability

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