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My child made many app purchases (refund)

So my child got ahold of my credit card on their phone and was making multiple in-game purchases without my knowing. I requested a refund on all of the purchases made, but only a small few of them got refunded. The rest now say "not eligible for refund" and I cannot do anything more about it. Should I contact my credit company to resolve this issue?

iPhone 12 Pro, iOS 14

Posted on Aug 13, 2021 12:24 PM

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Question marked as Top-ranking reply

Posted on Aug 13, 2021 12:32 PM

There is nothing more that you can do except to enable the tools to restrict purchases on their device: https://support.apple.com/en-us/HT204396

1 reply

My child made many app purchases (refund)

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