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I have forgotten my IPAD passcode. I followed instructions by connecting to my PC using iTunes where I was able to update the Ipad but still get a screen requesting my passcode which I've forgotten. The IPAD then locks for an hour??

I've forgotten my Ipad passcode. Using iTunes I was able to update the iPad but then it asks for my passcode to continue and when I cannot supply it it locks me out for an hour???

iPad Air 2, iPadOS 14

Posted on Aug 11, 2021 9:59 AM

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Question marked as Top-ranking reply

Posted on Aug 11, 2021 11:46 AM

frojo47 wrote:

I've forgotten my Ipad passcode. Using iTunes I was able to update the iPad but then it asks for my passcode to continue and when I cannot supply it it locks me out for an hour???

No you don't update the ipad, you put it in recovery mode and restore the ipad to factory settings.


click and follow the steps in the blue link under related article.

1 reply
Question marked as Top-ranking reply

Aug 11, 2021 11:46 AM in response to frojo47

frojo47 wrote:

I've forgotten my Ipad passcode. Using iTunes I was able to update the iPad but then it asks for my passcode to continue and when I cannot supply it it locks me out for an hour???

No you don't update the ipad, you put it in recovery mode and restore the ipad to factory settings.


click and follow the steps in the blue link under related article.

I have forgotten my IPAD passcode. I followed instructions by connecting to my PC using iTunes where I was able to update the Ipad but still get a screen requesting my passcode which I've forgotten. The IPAD then locks for an hour??

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