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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
It's quite annoying when my MacBook is freezing for a few seconds and often it freezes so hard that all Bluetooth devices are disconnecting. It happens when I work in ZBrush, Photoshop or Sketch. So not always it's loaded with heavy tasks. Do you know how to deal with this? Is there anything I can do to prevent it to freeze?
On the screenshot, you can see when it freezes these red dots are piling up.
MacBook Pro 13″, macOS 11.3
DocZoidberg wrote:
It's quite annoying when my MacBook is freezing for a few seconds and often it freezes so hard that all Bluetooth devices are disconnecting. It happens when I work in ZBrush, Photoshop or Sketch. So not always it's loaded with heavy tasks. Do you know how to deal with this? Is there anything I can do to prevent it to freeze?
On the screenshot, you can see when it freezes these red dots are piling up.
I would suggest Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus all known to cause issues.
To trouble shoot further you can:
—Try a SafeBoot https://support.apple.com/en-us/HT201262
Takes noticeable longer to get to the login screen, does a 5 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc.
Login and test. Reboot as normal. Caches get rebuilt automatically.
In Safe mode third party system modifications and system accelerations are disabled, it removes malware, etc hampering smooth operation, however a reboot will put it back to normal mode.
This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.
—Test issue in another user (or guest user) account https://support.apple.com/guide/mac-help/set-up-other-users-on-your-mac-mtusr001/mac
This will tell you if it a universal issue or isolated to your user/admin account.
DocZoidberg wrote:
It's quite annoying when my MacBook is freezing for a few seconds and often it freezes so hard that all Bluetooth devices are disconnecting. It happens when I work in ZBrush, Photoshop or Sketch. So not always it's loaded with heavy tasks. Do you know how to deal with this? Is there anything I can do to prevent it to freeze?
On the screenshot, you can see when it freezes these red dots are piling up.
I would suggest Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus all known to cause issues.
To trouble shoot further you can:
—Try a SafeBoot https://support.apple.com/en-us/HT201262
Takes noticeable longer to get to the login screen, does a 5 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc.
Login and test. Reboot as normal. Caches get rebuilt automatically.
In Safe mode third party system modifications and system accelerations are disabled, it removes malware, etc hampering smooth operation, however a reboot will put it back to normal mode.
This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.
—Test issue in another user (or guest user) account https://support.apple.com/guide/mac-help/set-up-other-users-on-your-mac-mtusr001/mac
This will tell you if it a universal issue or isolated to your user/admin account.
My MacBook Pro (13-inch, 2020) often freezes. How to fix it?
