New MacBookAir Freezing Up
Has anyone had their MacBook Air freeze up during use?
MacBook Air 13″, macOS 10.15
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- Reset SMC by following the directions applicable to your MacBook here ➔ How to Reset SMC. If that does not solve things then-
- Reset NVRAM/PRAM by following the directions applicable to your MacBook here ➔ How to Reset NVRAM/PRAM. If that does not solve things then-
- Enter ➔ Safe Mode and see if the freezing issue still exists in Safe mode. Log out of Safe Mode and then reboot computer. If that does not solve things then-
- Finally if none of the above works then you can enter ➔ macOS Recovery Mode and reinstall the macOS and see if that solves it.
At least try steps 1 and 2. If that does not work then you can just invoke Apple's Limited Warranty on your new MacBook Air and have Apple resolve the issue. If you choose to use the Warranty then you can have your MacBook Pro examined at the Apple Store or an Authorized Service Center when they open or contact ➔ Apple Support
Axel F.