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iPhone 11 touch screen stopped working

My touchscreen randomly stopped working last night, I didn't drop it and no water came in contact with my phone. I have restarted it many times and at the moment I'm waiting for it to go dead in hope that'll fix it. I only bought it last October so I am very disappointed this has happened. Is there any other thing I can do to try get it to work again?

iPhone 11

Posted on Aug 2, 2021 2:31 AM

Reply
1 reply

Aug 3, 2021 6:57 AM in response to caoimhleann

Hello there caoimhleann,



Thanks for posting here on the Apple Support Communities! This is a place where other Apple users can submit questions or respond to others to help lend a hand.


We understand the screen of your iPhone is not responding. Let's take a closer look as we do our best to provide some additional insight.


To get started, let's be sure to go over all the rest of the steps on this page here: If the screen isn’t working on your iPhone or iPad


The reason we ask is if issues persist, then you'll need to have your device serviced. If that's the case, contact Apple Support or make an appointment at your closest Apple Authorized Service Provider or Apple Store: Find Locations.



We hope this helps get you pointed in the right direction.


Take care.

iPhone 11 touch screen stopped working

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