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MacBook Pro will not start up

I am unable to start my MacBook Pro. It's a 2019 with an intel processor. When I try to start it, it goes partially through the process and then stops. Then, at the bottom of the screen are a series of blurry apple logos. It cycles continually from there. There are little gears next to each logo, spinning as if it's trying to start. The screen goes blank after a few seconds as if it's trying to start and then I see the apple logos again. i have run the Disk Utility repair process. This happened once before and just resolved itself.

MacBook Pro 13″, OS X 10.11

Posted on Jul 30, 2021 6:19 AM

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Question marked as Top-ranking reply

Posted on Jul 30, 2021 7:17 AM

Hi,

Try to start up your MacBook Pro in Safe mode if it's a software related issue.

Start up your Mac in safe mode - Apple Support

If it doesn't help, you'd better contact Apple Support or make Genius Bar reservation if your local retail Apple Store is open or find opened local Apple Authorized Service Provider to be examined your MacBook Pro.

Official Apple Support

Genius Bar Reservation and Apple Support Options - Apple

Apple - Find Locations - Location Selector


1 reply
Question marked as Top-ranking reply

Jul 30, 2021 7:17 AM in response to MKDonovan

Hi,

Try to start up your MacBook Pro in Safe mode if it's a software related issue.

Start up your Mac in safe mode - Apple Support

If it doesn't help, you'd better contact Apple Support or make Genius Bar reservation if your local retail Apple Store is open or find opened local Apple Authorized Service Provider to be examined your MacBook Pro.

Official Apple Support

Genius Bar Reservation and Apple Support Options - Apple

Apple - Find Locations - Location Selector


MacBook Pro will not start up

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