You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
I had a replacement battery just over a year ago and although it is showing 82% battery health it will only work when on charge, as soon as it is unplugged even when fully charged it immediately dies and says it has no charge.
iPhone 6s, iOS 14
No, I went to a mobile phone shop on the high street, why would this make a difference? I can understand if the battery is not as good but why does it show 100% charged until I unplug it then just die?
No, I went to a mobile phone shop on the high street, why would this make a difference? I can understand if the battery is not as good but why does it show 100% charged until I unplug it then just die?
It makes a difference because Apple does not sell iPhone parts including batteries.
The shop you went to does not have any legitimate resources to source genuine Apple parts.
Apple won't touch that phone now that it's been tampered with.
slc3 wrote:
No, I went to a mobile phone shop on the high street, why would this make a difference? I can understand if the battery is not as good but why does it show 100% charged until I unplug it then just die?
Because you didn't get an authentic Apple battery and there is no way to guarantee an aftermarket part put in an iPhone. Even more difficult for you, since you allowed someone other than Apple or an Apple Authorized Service Provider to open and install non-authentic parts in your phone, Apple won't service the phone.
Your only option is to go to the service you had install the battery and see if they are willing to do anything for you.
You need to understand no one but Apple or Apple Authorized Service providers have access to authentic Apple Parts.
slc ~ Was the battery replaced by certified technicians who use genuine Apple batteries?...
About genuine iPhone batteries
õ¿õ¬
iPhone 6s battery
