Unauthorized charges

I'm being billed for apple TV. I never ordered it. I don't want it. Have never watched it. Unauthorized. How do I get rid of the charge?

iPad Mini 5, iPadOS 14

Posted on Jul 27, 2021 03:00 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 28, 2021 06:27 AM

As you can see what has been purchased, I am going to assume it is on your own account.


Subscriptions do not start by themselves, so either you or someone else started the subscription by accident.


You can request a refund by following the steps in this guide:

Request a refund for apps or content that you bought from Apple - Apple Support


You are not guaranteed a refund tough.


This is an automated process, if you wish to explain your situation in-depth to a person you can:

Contact Apple for support and service - Apple Support


Also, see this:

How long refunds from the App Store or other Apple services take - Apple Support


Good luck!

1 reply
Question marked as Top-ranking reply

Jul 28, 2021 06:27 AM in response to Coffee_Pot

As you can see what has been purchased, I am going to assume it is on your own account.


Subscriptions do not start by themselves, so either you or someone else started the subscription by accident.


You can request a refund by following the steps in this guide:

Request a refund for apps or content that you bought from Apple - Apple Support


You are not guaranteed a refund tough.


This is an automated process, if you wish to explain your situation in-depth to a person you can:

Contact Apple for support and service - Apple Support


Also, see this:

How long refunds from the App Store or other Apple services take - Apple Support


Good luck!

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Unauthorized charges

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