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iPhone 11 passcode. How can I reset it or get around it without losing information in the phone

My daughter passed away after having a wreck ( 7/04/2021 ) her phone is on my phone plan. How can I get Bt the 4 number passcode

iPhone 11, iOS 13

Posted on Jul 21, 2021 1:25 PM

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Question marked as Top-ranking reply

Posted on Jul 21, 2021 1:29 PM

I am so sorry for your loss. You can’t recover the passcode, however, if she synced or backed up the phone to her computer or to iCloud you can request access to her Apple ID/iCloud account. See→How to request access to a deceased family member's Apple accounts - Apple Support

2 replies

Jul 21, 2021 1:44 PM in response to colt1911-45

See the information here, How to request access to a deceased family member's Apple accounts - Apple Support However, understand it is very difficult, and without the passcode the only way to enter the device is to wipe it. Apple does not have access to the passcode, so you may not be able to get access to the content unless she was regularly backing it up to iCloud.


Sorry for your loss.

iPhone 11 passcode. How can I reset it or get around it without losing information in the phone

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